Partner Hosted - Deployment Terms Effective 6 February 2025 Preamble These Deployment Terms (these “Deployment Terms”) govern your use of Mistral AI artificial intelligence models (“Models”) and other services (together with our Models, collectively, the “Services”) we provide through our cloud provider partners (each, a “Partner”) on such Partner’s infrastructure (“Partner Infrastructure”). The Services are provided by Mistral AI, a French limited corporation, having its registered offices at 15 rue des Halles, 75001 Paris, France. We encourage you to read and understand these Deployment Terms because by accessing or using any of the Services through a Partner, you are agreeing to these Deployment Terms which constitute an agreement between you and Mistral AI. Here are some key points to understand about using our Services via a Partner: We do not have access to the Partner Infrastructure or Your Data and do not use Your Data to improve, enhance, or train our Models. You also have a contract with the Partner that governs your use of the Partner Infrastructure and any services provided by such Partner (the “Partner Terms”). The Partner is your sole point of contact for the use of our Services on the Partner Infrastructure, including for support. 1. Responsibilities 1.1 Our responsibilities We are responsible for providing our Services to you on the Partner Infrastructure in accordance with these Deployment Terms. 1.2 The Partner’s responsibilities Subject to the Partner Terms, the Partner is responsible for (a) providing you with the Partner Infrastructure and complementary services, (b) making our Services available to you on the Partner Infrastructure, (c) billing and collecting any fees for use of our Services on the Partner Infrastructure, and (d) being your sole point of contact for any requests related to our Services on the Partner Infrastructure. 1.3 Your responsibilities You are responsible for using our Services in accordance with these Deployment Terms and the Partner Terms. 2. Using the Services 2.1 License We grant you, and any of your authorized users, a non-exclusive right to access and use the Services on the Partner Infrastructure only in compliance with these Deployment Terms, all applicable laws and regulations, and any other documentation, guidelines, or policies we make available to you, whether directly or through our Partner. This right includes the rights to (a) integrate our Services into Your Offerings (as defined in Section 6) and (b) use the Services for your own internal business purposes. For the avoidance of doubt, the license granted in this Section also applies to any Fine-Tuned Model that you create using our Services. 2.2 Restrictions We own all right, title, and interest in and to the Services, including the Models. You only receive rights to use the Services as explicitly granted in these Deployment Terms. You will not, and will not permit any other person to: (a) use the Services or Your Data in a manner that violates any applicable laws (including trade laws, and sanctions and export control laws), these Deployment Terms, or any of our policies; (b) use the Services or Your Data in a manner that infringes, misappropriates, or otherwise violates any third party’s rights, including intentionally using the Services to generate Outputs that infringe third party rights; (c) send any personal information of children under 13 or the applicable age of digital consent or allow minors to use the Services without consent from their parent or guardian; (d) reverse assemble, reverse compile, decompile, translate, engage in model extraction or stealing attacks, or otherwise attempt to discover the source code or underlying components of the Services, algorithms, and systems of the Services (except to the extent these restrictions are contrary to applicable law); (e) compromise the security or proper functionality of the Services, including interfering with, circumventing, or bypassing security or moderation mechanisms in the Services or performing any vulnerability, penetration, or similar testing of the Services; (f) use any method to extract any content from the Services other than Outputs; or (g) distribute or market our Services as a standalone product or service and/or act as a distributor of our Services without our prior written consent. 2.3 Support Any support requests must be made to our Partner, in accordance with the Partner Terms. We do not provide any direct support for use of our Services on Partner Infrastructure. 2.4 Fine-Tuned Model You may use our Services to modify or fine-tune our Models. We refer to the result of such modification or fine-tuning as a “Fine-Tuned Model”. We will not access or use the Fine-Tuned Model, or share such Fine-Tuned Model with any third parties during or after the term of these Deployment Terms. You will have no rights in the Fine-Tuned Model after termination of your subscription to our Services. Upon termination of your subscription, we will request the Partner to destroy the Fine-Tuned Model. 2.5 Model discontinuation We reserve the right to discontinue the availability of our Models. We will provide a minimum notice period of six (6) months prior to the discontinuation of any Model. During such notice period, the Model will not be available to any new customers. You are responsible for ensuring that your contact information is up-to-date to receive such notifications. 2.6 Specific Access “Specific Access” refers to any Services where you have access to the weights of our Models. If your subscription includes Specific Access, the following terms apply to your use of our Services: (a) Our Models and their weights are highly confidential and you must ensure their confidentiality by implementing confidentiality and security measures at least as stringent as those you use to protect your own confidential information of similar sensitivity; (b) In the event of any unauthorized disclosure or access to our Models or their weights (each, a “Security Incident”), you must immediately notify us at legal@mistral.ai. Such notification must include at least the following details: (a) the time the Security Incident occurred, (b) the Model affected by the Security Incident, (c) the nature and impact of the Security Incident, and (d) the measures which have been taken or which are proposed to be taken to address the Security Incident and to mitigate its possible adverse effects. (c) You acknowledge that we implement security measures, such as watermarking, for each Model provided to users whose subscriptions include Specific Access to ensure the Model’s traceability. While these measures allow us to trace our Models, they do not allow us to access or use that specific copy of the Model or Your Data. 3. Your User Data 3.1 Your Data You and your authorized users may provide input to the Services (“Input”), and receive output from the Services based on the Input (“Output”). For clarity, (i) Input also includes any training or fine-tuning data provided by you and (ii) Output excludes any Model weights. We refer to Input and Output collectively as “Your Data.” To the extent permitted by applicable law, you (i) retain all ownership rights in Input and (ii) own all Output. We assign to you all right, title, and interest, if any, in and to Output that we may have. 3.2 Responsibility for Your Data You are responsible for all Input and represent and warrant that you have all rights, licenses, and permissions required to provide Input to the Services. You are solely responsible for all use of the Outputs and evaluating the Output for accuracy and appropriateness for your use case. You must also not represent that the Output was generated by a human when it was generated by the Services. We may also provide Output filters for certain Services. If you deactivate these filters, you are solely responsible for the Output that is generated. 3.3 Similarity of Output Due to the nature of the Services, your Output may be similar or identical to the response generated for another user of the Services. We provide no guarantees that your Output will be unique. Any responses generated for other users by the Service are not considered your Output even if similar or identical to your Output. 3.4 How we use Your Data We do not access or use Your Data, unless you include Your Data in your technical support request and such request is shared with us by the Partner. In any case, we do not use Your Data to train, improve or enhance our Models or Services. 4. Warranties; Disclaimer 4.1 Our Warranties We warrant that, when used in accordance with these Deployment Terms, the Services will conform in all material respects with the documentation we provide to you or otherwise make publicly available. 4.2 Your Warranties You warrant that (i) you have the authority to enter into and accept these Deployment Terms and (ii) you and your end-users (if any) will use the Services in accordance with the applicable laws and regulations and these Deployment Terms. 4.3 Disclaimer EXCEPT FOR THE WARRANTIES IN THIS SECTION 4 (WARRANTIES; DISCLAIMER), THE SERVICES ARE PROVIDED “AS IS” AND WE AND OUR AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND TITLE, NONINFRINGEMENT, OR QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR TRADE USAGE. WE MAKE NO REPRESENTATIONS OR WARRANTIES (I) THAT USE OF THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR BE SUITABLE FOR YOUR SPECIFIC PURPOSES OR USE-CASES, (II) THAT DEFECTS WILL BE CORRECTED, OR (III) THAT YOUR DATA WILL BE ACCURATE. MOREOVER, WE MAKE NO WARRANTY AS TO THE SERVICES PROVIDED BY THE PARTNER, INCLUDING THE PARTNER INFRASTRUCTURE. 5. Indemnification 5.1 By you You will indemnify, defend, and hold us and our affiliates, service providers, and licensors harmless against any liabilities, damages, and costs (including reasonable attorneys’ fees) payable to a third party arising out of a third party claim related to (i) the use of the Services in violation of this Agreement (including violation of our policies), (ii) any of your products or services that you make available to users in connection with the Services or Outputs (“Your Offerings”) (if any), or (iii) Your Data. 5.2 By us We will indemnify and defend you for any damages finally awarded by a court of competent jurisdiction and any settlement amounts payable to a third party arising out of a third party claim alleging that the Services infringe any third party intellectual property right. This excludes claims to the extent arising from: (i) the Partner Infrastructure and/or any services provided solely by the Partner, (ii) the combination of any of our Services with products, services, or software not provided by us or on our behalf (including Your Offerings and the Partner Infrastructure or services), (iii) fine-tuning, customization, or modification of the Services by any party other than us, (iv) the Input, including any training or fine-tuning data, (v) your modification of the Output, (vi) your failure to comply with these Deployment Terms or applicable laws, regulations, or industry standards, (vii) your use of the Services or Your Data in a manner that you knew, or reasonably should have known, was likely to violate third party rights or applicable laws or regulations, (viii) Your Offerings (if the claim would not have arisen but for Your Offerings), or (ix) any Services made available to you for beta testing purposes. 5.3 Indemnification Procedure The indemnification obligations in this Section 5 (Indemnification) are subject to the indemnifying party (i) receiving a prompt written notice of such claim from the party seeking indemnification; (ii) having sole control of defense and settlement of the claim (provided that the party seeking indemnification may participate in its own defense at its sole expense), and (iii) the party seeking indemnification providing all reasonable necessary cooperation and assistance, including preserving and sharing relevant information. The indemnifying party cannot enter into any settlement or compromise of any claim without prior written consent of the other party, which will not be unreasonably withheld, except that the indemnifying party may without consent enter into any settlement of a claim that resolves the claim without liability to the other party, impairment to any of the other party’s rights, or requiring the other party to make any admission of liability. 5.4 Remedies The remedies in this Section 5 (Indemnification) are the sole and exclusive remedies for any third-party claim that the Services or Your Data infringe intellectual property rights. 6. Liability 6.1 Limitation of Liability NEITHER WE NOR ANY OF OUR AFFILIATES, EMPLOYEES, SHAREHOLDERS, LICENSORS, AGENTS, SUPPLIERS, OR SERVICE PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE DEPLOYMENT TERMS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE. THE LIMITATIONS IN THIS SECTION 6 (LIABILITY) APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. 7. Term, suspension and termination 7.1 Term These Deployment Terms will commence on the earlier of (i) the date you first use the Services or (ii) the date you accept these Deployment Terms, and will continue until terminated. 7.2 Suspension We reserve the right to suspend or terminate your access to all or part of the Services if: (i) you breach these Deployment Terms, (ii) you fail to pay any fees when due, (iii) we need to do so in order to comply with applicable law, or (iv) your continued use of the Services could cause risk or harm to Mistral AI, our users, or anyone else. If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting us via the Help Center. 7.3 Termination for breach Subject to the Partner Terms, either party may terminate this Agreement upon providing written notice to the other party if the other party commits a material breach of any term or condition of this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice specifying the breach. 7.4 Effects of termination Termination or expiration will not affect any rights or obligations, including the payment of amounts due, which have accrued under these Deployment Terms up to the date of termination or expiration. Upon termination or expiration of these Deployment Terms, the provisions that are intended by their nature to survive termination will survive and continue in full force and effect in accordance with their terms, including confidentiality obligations, limitations of liability, and disclaimers. 8. Personal Data We may process your personal data included in your support requests. Unless otherwise stated in the Partner Terms, if you use our Services through a Partner, we act as your Processor for the processing of personal data included in your support request and such processing shall be governed by our Data Processing Agreement.