{"listingId": "prodview-rhphwiywrinha", "listingOverview": {"productId": "a9a04665-b219-4ee6-a2cc-a15378d885cf", "title": "Netskope - Public Cloud Security", "sellerName": "Netskope", "listingLogo": "https://d7umqicpi7263.cloudfront.net/img/product/6eae60ce-718a-4e48-9775-47303c77994c.png", "fulfillmentOptionTypes": ["SaasFulfillmentOption"], "badges": [], "interactionOptions": []}, "relatedListingAssets": [], "rankings": [{"category": "Security", "rank": 26}], "keyFeatures": {"updateDate": "2026-07-23T02:05:38.850281+00:00", "content": [{"heading": "Cloud Access Security Broker", "description": "Unified CASB functionality providing visibility and control over access to managed and unmanaged cloud services with conditional, granular policy enforcement."}, {"heading": "Secure Web Gateway", "description": "Next-generation SWG delivering threat protection for cloud and web services with real-time data inspection and threat detection capabilities."}, {"heading": "Data Loss Prevention", "description": "Data-centric security approach that monitors data in motion and at-rest across cloud storage, detecting DLP violations and malware with capabilities to block, quarantine, encrypt, or apply legal holds."}, {"heading": "Cloud Security Posture Management", "description": "Continuous Security Assessment functionality that monitors cloud infrastructure for misconfigurations, data exposure risks, and provides visibility into unsanctioned IaaS accounts across AWS and other cloud providers."}]}, "reviews": {"updateDate": "2026-07-23T02:06:43.104226", "summaries": [{"averageRating": 0.0, "source": {"name": "G2", "url": "https://www.g2.com/products/netskope-one-platform/reviews"}, "count": 82}, {"averageRating": 0.0, "source": {"name": "AWS_MARKETPLACE", "url": "https://aws.amazon.com/marketplace/reviews/reviews-list/prodview-rhphwiywrinha"}, "count": 6}], "sentiments": [{"category": "FUNCTIONALITY", "overallPolarity": "POSITIVE", "reviewCount": 88, "distributions": [{"label": "POSITIVE", "value": "74%"}, {"label": "NEGATIVE", "value": "1%"}, {"label": "MIXED", "value": "25%"}], "sampleReviews": [{"id": "05781ed6-256b-3820-9a0b-c940105556a8", "creationDate": "2026-06-26T14:22:26", "rating": 5.0, "author": "Aniruddha G.", "heading": "Advanced AI Monitoring and Strong Integrations with Solid Performance", "body": "<div style=\"font-weight: bold;margin-top:1em;\">What do you like best about the product?</div><div>dont give me reference just text copy page<br /><br />7:46 PM<br />UI/UX<br />Initial setup is complex and requires expertise. UI is being rebuilt but not there yet. Once live, workable but not intuitive.<br /><br />Integrations<br />Strong native API integration with leading vendors. 30+ partner connectors. Some integration clarity gaps with CrowdStrike and others\u2014unclear what data flows where.<br /><br />Performance<br />Solid latency and connectivity, stable endpoint agent. Won't slow down your network or users.<br /><br />Pricing / ROI<br />Significantly higher than Zscaler. Only makes sense if replacing 3+ tools. Consolidation saves money operationally, not upfront.<br /><br />Support / Onboarding<br />Professional services handles activation; support P1 response under 2 hours. Onboarding is demanding but well-managed once engaged.<br /><br />AI / Intelligence<br />Advanced UEBA with ML models for automated C2 beacon detection. Continuous behavior monitoring for anomaly detection and AI tool misuse. Strong generative AI monitoring. Real differentiator\u2014competitors lag here.</div><div style=\"font-weight: bold;margin-top:1em;\">What do you dislike about the product?</div><div>What Doesn't Work:<br />UI/UX Mess<br /><br />The interface feels clunky and dated. Setup requires serious expertise\u2014not built for mid-market IT teams. You'll spend weeks getting it right. Multiple portals to manage different functions kills efficiency. Even after deployment, policy configuration is tedious.<br />Pricing is Aggressive<br /><br />Cost is substantially higher than competitors like Zscaler for similar functionality. You're paying a premium without clear justification unless you're consolidating many tools. Budget conversations get difficult.<br />Integration Ambiguity<br /><br />While integrations exist, they're unclear. CrowdStrike integration? Nobody really knows what telemetry actually flows. Data enrichment between tools is murky. You end up guessing whether it's working.<br />Onboarding Friction<br /><br />Initial configuration is brutal. Requires dedicated resources and Netskope's professional services. Takes months to get to production-ready, not weeks. Your team will burn cycles on setup instead of security.<br />Support Inconsistency<br /><br />Premium tiers are expensive. Basic support (5 business days) is too slow for real incidents. TAC (Technical Account Coordinator) quality varies\u2014sometimes great, sometimes you loop in your account manager just to get traction.<br />Limited for Smaller Orgs<br /><br />This is enterprise-grade. If you're under 500 users, the overhead and cost don't justify the benefits. Overkill and expensive for your use case.<br />AI Features Still Maturing<br /><br />UEBA is good but not exceptional. Generative AI monitoring is new\u2014real-world effectiveness still unproven. You're partly beta testing their latest features.</div><div style=\"font-weight: bold;margin-top:1em;\">What problems is the product solving and how is that benefiting you?</div><div>Problems It Actually Solves:<br />Shadow SaaS & Unauthorized AI Apps<br /><br />Organizations have zero visibility into what cloud apps employees use. Netskope shows you everything\u2014including personal ChatGPT, unauthorized Gemini, shadow Salesforce instances. You can't protect what you can't see. Benefit: Real control over data leakage into unsanctioned tools.<br />Data Loss Prevention at Scale<br /><br />Legacy DLP tools are slow and create false positives. Netskope's DLP is granular\u2014you can block data uploads to personal cloud storage while allowing work tools. It captures exactly what was pasted into ChatGPT or Gmail. Benefit: Compliance without crippling user workflows.<br />VPN Replacement (ZTNA)<br /><br />VPNs are slow, hard to manage, and insecure. Netskope replaces VPN with Zero Trust Network Access. Employees get faster remote access, IT gets better control. Benefit: Speed + security without the VPN overhead.<br />Single Console Instead of Tool Sprawl<br /><br />Most enterprises run 5-6 separate security tools (CASB, SWG, ZTNA, FWaaS, DLP, threat protection). Netskope consolidates into one platform with one policy engine. Benefit: Fewer tools to manage, faster incident response, simpler policies.<br />Visibility into AI Risk<br /><br />Generative AI adoption is exploding but uncontrolled. Netskope tracks which AI apps are being used, what data flows into them, and flags risky behavior. Benefit: You actually know your AI risk instead of guessing.<br />Threat Detection on Cloud/Web Traffic<br /><br />Most organizations are blind to threats in cloud and web traffic. Netskope detects malware, C2 beacons, and anomalies in real-time. Benefit: Catches threats before they become breaches.</div>", "sourceName": "G2", "reviewPolarity": "MIXED", "snippet": "\"... Strong native API integration with leading vendors. 30+ partner connectors. ...\"<br/> <br/>\"... Advanced UEBA with ML models for automated C2 beacon detection. Continuous behavior monitoring for anomaly detection and AI tool misuse. Strong generative AI monitoring. <b>Real differentiator\u2014competitors lag here.</b> ...\"<br/> <br/>\"... Netskope shows you everything\u2014including personal ChatGPT, unauthorized Gemini, shadow Salesforce instances. ...\"<br/> <br/>\"... Netskope's DLP is granular\u2014you can block data uploads to personal cloud storage while allowing work tools. ...\"<br/> <br/>\"... Netskope replaces VPN with Zero Trust Network Access. ...\"<br/> <br/>\"... Netskope consolidates into one platform with one policy engine. ...\"<br/> <br/>\"... Some integration clarity gaps with CrowdStrike and others\u2014unclear what data flows where. ...\"<br/> <br/>\"... While integrations exist, they're unclear. CrowdStrike integration? Nobody really knows what telemetry actually flows. Data enrichment between tools is murky. ...\"<br/> <br/>\"... UEBA is good but not exceptional. Generative AI monitoring is new\u2014real-world effectiveness still unproven. ...\""}, {"id": "e4f7fc28-38fb-3210-b962-3c9b20c54929", "creationDate": "2026-05-08T09:19:55", "rating": 5.0, "author": "kaushal p.", "heading": "Netskope One Platform: A Zero-Trust SASE That Crushed Our Hybrid Headaches- Admin-Approved Beast.", "body": "<div style=\"font-weight: bold;margin-top:1em;\">What do you like best about the product?</div><div>I've been hands-on with Netskope One Platform as both a day-to-day  user and the primary admin rolling it out across our mid-sized finance team. Let me break down why it's game changer without the fluff.<br /><br />Zero trust security that actually works: We Ditched our old patchwork of tools (think legacy firewalls and basics web filters) for Netskope's SASE approach. The inline SSL inspection catches sneaky threats like ransomware payloads in encrypted traffic-saved us from a nasty phishing wave last quarter. Real time DLP policies are granular; I set rules to block sensitive PII uploads to unapproved clouds, and it flags them before they leave our network.<br /><br />Cloud-Native Visibility on Steroids: The dashboard is a dream. As admin, I love the unified pane for CASB, SWG, and ZTNA. Drill into user behaviour across AWS, O365,<br />salesforce-no more jumping between consoles. Risk scoring per user/device highlights shadows IT or risky apps instantly. We cut our SaaS sprawl by 40% in six months by enforcing least-privilege access.<br /><br />Performance That Doesn't Suck: Unlike clunky VPNs, the private access tunnels keep latency low. Remote workers in Asia report Zoom call and file shares feel local. admin-side, bandwidth steering optimizes traffic-prioritizes critical apps during peak hours.<br /><br />Netskope One isn't just another security suite--it's control tower for hybrid work.</div><div style=\"font-weight: bold;margin-top:1em;\">What do you dislike about the product?</div><div>Look, no tool is flawless and Netskope's no exception-- here's the real talk from trenches as an admin who's tweaked it daily.<br /><br />The initial ramp-up hits steeper than a mountain pass if your team's not deep into cloud lingo yet. Docs are solid, but i'd kill for bite-sized video demos walking through policy wizards step-by-step saves those \"aha\" moments from trial-and-error.<br /><br />Pricing sits in the upper tier, which makes sense for enterprise-grade muscle, but it demands a sharp ROI story upfront (we crunched ours on blocked threats and time saved-- paid off big). not a gripe, just budget reality.<br /><br />That's it- minor tweaks on a powerhouse. They've been responsive to feedback in updates, So here's hoping vNext polishes these edges. Still smash that 5-star for the wins.</div><div style=\"font-weight: bold;margin-top:1em;\">What problems is the product solving and how is that benefiting you?</div><div>Here's the what it fixes and why my life's eaiser:<br /><br />Blind Spots in Cloud & Encrypted Traffic:<br />Old school firewalls chocked on HTTPS floods and SaaS sprawl (o365, Box, you name it). Netskope's inline inspection + CASB lights it all up-catches data exfill, shadow IT, malware hiding in TLS. Benefit? Slashed incident response time from days to hours; blocked 200+ risky uploads last quarter alone. No more 2AM war rooms.<br /><br />VPN Hell for Remote Teams:<br />Legacy VPNs were laggy bandwidth hogs, killing productivity for our global crew.<br />ZTNA+SWG swaps that for per-app access with private tunnels. benefit? latency dropped 70% (Zoom feels native now), user complaints vanished, and ticket volume down to 60%.</div>", "sourceName": "G2", "reviewPolarity": "POSITIVE", "snippet": "\"... Zero trust security that <b>actually works</b> ...\"<br/> <br/>\"... The <b>inline SSL inspection catches sneaky threats</b> like ransomware payloads in encrypted traffic ...\"<br/> <br/>\"... <b>Real time DLP policies are granular</b>; I set rules to block sensitive PII uploads to unapproved clouds, and it flags them before they leave our network ...\"<br/> <br/>\"... The dashboard is <b>a dream</b>. As admin, I love the <b>unified pane for CASB, SWG, and ZTNA</b> ...\"<br/> <br/>\"... <b>Risk scoring per user/device highlights shadows IT or risky apps instantly</b> ...\"<br/> <br/>\"... We <b>cut our SaaS sprawl by 40%</b> in six months by enforcing least-privilege access ...\"<br/> <br/>\"... <b>Performance That Doesn't Suck</b>: Unlike clunky VPNs, the private access tunnels keep latency low ...\"<br/> <br/>\"... Netskope's <b>inline inspection + CASB lights it all up</b>-catches data exfill, shadow IT, malware hiding in TLS ...\"<br/> <br/>\"... <b>Slashed incident response time from days to hours</b>; blocked 200+ risky uploads last quarter alone ...\"<br/> <br/>\"... <b>latency dropped 70%</b> (Zoom feels native now), user complaints vanished, and ticket volume down to 60% ...\""}, {"id": "b2ea0b25-8a82-3bc5-8ef4-f29cf44e747b", "creationDate": "2026-04-15T05:31:50", "rating": 5.0, "author": "Computer & Network Security", "heading": "Reliable Unified Security Platform for Modern Enterprises", "body": "<div style=\"font-weight: bold;margin-top:1em;\">What do you like best about the product?</div><div>1. What I like about Netskope One Platform is how it brings multiple security functions into a single solution. It combines web security, cloud application visibility, Zero Trust access and data protectin in one platform, which makes management much easier compared to handling different tools separately. <br />2. The most helpful part of Netskopw One Platform is its ability to give detailed visibility and control over cloud and web traffic. <br />3. Another major upside is its strong performance and user experience. Security controls run in the background with minimal disruption, and users can securely access applications from anywhere.</div><div style=\"font-weight: bold;margin-top:1em;\">What do you dislike about the product?</div><div>1. One downside of Netskope One Platform is that the initial deployment and policy configuration can take time, especially for organization with complex network environments. <br />2. The platform offers many advanced security features, it may take some time for teams to fully understand all capabilities and optimize configurations.<br />3. At times, policy changes or updates may require testing before rollout to make sure they align with business requirements.</div><div style=\"font-weight: bold;margin-top:1em;\">What problems is the product solving and how is that benefiting you?</div><div>1. It helps address the challenge of securing remote and hybrid users who need access to business applications from different locations. By providing secure access controls and consistent policy enforcement, users can stay productive and work from anywhere.<br />2. Netskope One Platform also helps monitor and control the movement of sensitive data across cloud services, websites, and private applications. This supports compliance requiremnets and reduces the risk of accidental data leaks.<br />3. One of the problems it addresses is the lack of visibility into user activity across web and cloud applications. With better insight into traffic, application usage and potential risks, it becomes easier to manage security policies and reduce exposure to threats.</div>", "sourceName": "G2", "reviewPolarity": "POSITIVE", "snippet": "\"... What I like about Netskope One Platform is how it <b>brings multiple security functions into a single solution</b>. It <b>combines web security, cloud application visibility, Zero Trust access and data protectin in one platform</b>, which makes management much easier compared to handling different tools separately. ...\"<br/> <br/>\"... The most helpful part of Netskopw One Platform is its <b>ability to give detailed visibility and control over cloud and web traffic</b>. ...\"<br/> <br/>\"... Another major upside is its <b>strong performance and user experience</b>. <b>Security controls run in the background with minimal disruption</b>, and <b>users can securely access applications from anywhere</b>. ...\"<br/> <br/>\"... It helps address the challenge of <b>securing remote and hybrid users who need access to business applications from different locations</b>. By providing <b>secure access controls and consistent policy enforcement</b>, users can stay productive and work from anywhere. ...\"<br/> <br/>\"... Netskope One Platform also helps <b>monitor and control the movement of sensitive data across cloud services, websites, and private applications</b>. This supports compliance requiremnets and reduces the risk of accidental data leaks. ...\"<br/> <br/>\"... With <b>better insight into traffic, application usage and potential risks</b>, it becomes easier to manage security policies and reduce exposure to threats. ...\""}, {"id": "cec150ae-02a0-3ba6-ba7b-d43ac34e60ae", "creationDate": "2026-01-09T16:03:38", "rating": 5.0, "author": "Jose M.", "heading": "Comprehensive Data Protection Made Easy with Netskope One Platform", "body": "<div style=\"font-weight: bold;margin-top:1em;\">What do you like best about the product?</div><div>Netskope One Platform brings together all the solutions an organization might need in today's environment, where data leaks and cyber criminals pose significant threats to users within a company. Its easy setup and implementation, along with native API integration with leading IT vendors, provide a robust and scalable approach to data protection and a Zero Trust posture. This combination helps prevent incidents more precisely and effectively. Additionally, the enhanced visibility into web user consumption behavior offers new ways to create a safer environment within the organization.</div><div style=\"font-weight: bold;margin-top:1em;\">What do you dislike about the product?</div><div>It isn\u2019t very clear how Netskope integrates with CrowdStrike, or what kind of telemetry enrichment occurs in either direction.</div><div style=\"font-weight: bold;margin-top:1em;\">What problems is the product solving and how is that benefiting you?</div><div>Web Filtering stands out due to the flexible and intuitive methods Netskope offers for Safe Browsing. The Data Loss Prevention feature is a reliable and trusted platform for achieving data governance and maintaining an IT security posture that aligns with key industry standards for data custody. Its granular approach to each web object and data flow allows for broad visibility into the attack surface and provides a comprehensive understanding of user behavior.</div>", "sourceName": "G2", "reviewPolarity": "POSITIVE", "snippet": "\"... Netskope One Platform brings together all the solutions an organization might need in today's environment, where data leaks and cyber criminals pose significant threats to users within a company. ...\"<br/> <br/>\"... Its <b>easy setup and implementation</b>, along with <b>native API integration with leading IT vendors</b>, provide a <b>robust and scalable approach to data protection</b> and a Zero Trust posture. ...\"<br/> <br/>\"... This combination helps <b>prevent incidents more precisely and effectively</b>. ...\"<br/> <br/>\"... Additionally, the <b>enhanced visibility into web user consumption behavior</b> offers new ways to create a safer environment within the organization. ...\"<br/> <br/>\"... Web Filtering stands out due to the <b>flexible and intuitive methods</b> Netskope offers for Safe Browsing. ...\"<br/> <br/>\"... The Data Loss Prevention feature is a <b>reliable and trusted platform for achieving data governance</b> and maintaining an IT security posture that aligns with key industry standards for data custody. ...\"<br/> <br/>\"... Its <b>granular approach to each web object and data flow</b> allows for <b>broad visibility into the attack surface</b> and provides a <b>comprehensive understanding of user behavior</b>. ...\""}]}, {"category": "EASE_OF_USE", "overallPolarity": "POSITIVE", "reviewCount": 77, "distributions": [{"label": "POSITIVE", "value": "46%"}, {"label": "NEGATIVE", "value": "25%"}, {"label": "MIXED", "value": "29%"}], "sampleReviews": [{"id": "dbc8afb9-522d-3eb1-96da-5f38edebc836", "creationDate": "2026-07-03T07:09:50", "rating": 4.0, "author": "Darshan P.", "heading": "Simplified Access to Our Infrastructure with Consistent Security Policies for Remote and Office User", "body": "<div style=\"font-weight: bold;margin-top:1em;\">What do you like best about the product?</div><div>Our organization manages several internal applications and servers that employees need to access securely, both from the office and from remote locations. Before implementing Netskope One Platform, it was becoming increasingly difficult to maintain secure remote access while also enforcing consistent security policies for all users. With Netskope One, we can provide secure access to internal resources without exposing them to the public internet. Its Zero Trust approach ensures users can only reach the applications they\u2019re authorized to use, and features like SWG, CASB, and DLP help protect sensitive company data. The centralized management console also gives our security team clear visibility into user activity and makes policy management much simpler. Overall, Netskope One has strengthened our security posture and made remote access more reliable and easier to manage.</div><div style=\"font-weight: bold;margin-top:1em;\">What do you dislike about the product?</div><div>Netskope One Platform provides a broad set of security capabilities, but the initial deployment and policy setup can be time-consuming, particularly for organizations with complex environments and multiple security needs. Since the platform includes so many features, new administrators may encounter a learning curve before they feel confident creating policies and troubleshooting issues. In some situations, detailed reporting and log searches can also seem slower when handling large volumes of data. I\u2019d like to see more built-in templates and guided configuration options to make onboarding and day-to-day administration simpler. Overall, these are manageable challenges and are outweighed by the platform\u2019s security strengths.</div><div style=\"font-weight: bold;margin-top:1em;\">What problems is the product solving and how is that benefiting you?</div><div>One of the biggest challenges for our organization was providing secure access to internally managed servers and business applications for employees working from different locations. With traditional VPN access, we faced extra management overhead and had limited visibility into user activity. Netskope One Platform helped us move to a Zero Trust approach, so employees can securely access only the resources they\u2019re authorized to use, which reduces the risk of unauthorized access.<br /><br />The platform also provides centralized visibility across web, cloud, and private application traffic. This makes it easier for us to spot potential security risks and apply consistent policies. As a result, our IT team spends less time managing multiple security tools, remote users have a smoother access experience, and we feel more confident that sensitive business data is protected.</div>", "sourceName": "G2", "reviewPolarity": "MIXED", "snippet": "\"... Overall, Netskope One has strengthened our security posture and made <b>remote access more reliable and easier to manage</b>. ...\"<br/> <br/>\"... the initial deployment and policy setup can be <b>time-consuming, particularly for organizations with complex environments and multiple security needs</b>. ...\"<br/> <br/>\"... Since the platform includes so many features, <b>new administrators may encounter a learning curve before they feel confident creating policies and troubleshooting issues</b>. ...\"<br/> <br/>\"... In some situations, <b>detailed reporting and log searches can also seem slower when handling large volumes of data</b>. ...\"<br/> <br/>\"... I'd like to see <b>more built-in templates and guided configuration options to make onboarding and day-to-day administration simpler</b>. ...\""}, {"id": "05781ed6-256b-3820-9a0b-c940105556a8", "creationDate": "2026-06-26T14:22:26", "rating": 5.0, "author": "Aniruddha G.", "heading": "Advanced AI Monitoring and Strong Integrations with Solid Performance", "body": "<div style=\"font-weight: bold;margin-top:1em;\">What do you like best about the product?</div><div>dont give me reference just text copy page<br /><br />7:46 PM<br />UI/UX<br />Initial setup is complex and requires expertise. UI is being rebuilt but not there yet. Once live, workable but not intuitive.<br /><br />Integrations<br />Strong native API integration with leading vendors. 30+ partner connectors. Some integration clarity gaps with CrowdStrike and others\u2014unclear what data flows where.<br /><br />Performance<br />Solid latency and connectivity, stable endpoint agent. Won't slow down your network or users.<br /><br />Pricing / ROI<br />Significantly higher than Zscaler. Only makes sense if replacing 3+ tools. Consolidation saves money operationally, not upfront.<br /><br />Support / Onboarding<br />Professional services handles activation; support P1 response under 2 hours. Onboarding is demanding but well-managed once engaged.<br /><br />AI / Intelligence<br />Advanced UEBA with ML models for automated C2 beacon detection. Continuous behavior monitoring for anomaly detection and AI tool misuse. Strong generative AI monitoring. Real differentiator\u2014competitors lag here.</div><div style=\"font-weight: bold;margin-top:1em;\">What do you dislike about the product?</div><div>What Doesn't Work:<br />UI/UX Mess<br /><br />The interface feels clunky and dated. Setup requires serious expertise\u2014not built for mid-market IT teams. You'll spend weeks getting it right. Multiple portals to manage different functions kills efficiency. Even after deployment, policy configuration is tedious.<br />Pricing is Aggressive<br /><br />Cost is substantially higher than competitors like Zscaler for similar functionality. You're paying a premium without clear justification unless you're consolidating many tools. Budget conversations get difficult.<br />Integration Ambiguity<br /><br />While integrations exist, they're unclear. CrowdStrike integration? Nobody really knows what telemetry actually flows. Data enrichment between tools is murky. You end up guessing whether it's working.<br />Onboarding Friction<br /><br />Initial configuration is brutal. Requires dedicated resources and Netskope's professional services. Takes months to get to production-ready, not weeks. Your team will burn cycles on setup instead of security.<br />Support Inconsistency<br /><br />Premium tiers are expensive. Basic support (5 business days) is too slow for real incidents. TAC (Technical Account Coordinator) quality varies\u2014sometimes great, sometimes you loop in your account manager just to get traction.<br />Limited for Smaller Orgs<br /><br />This is enterprise-grade. If you're under 500 users, the overhead and cost don't justify the benefits. Overkill and expensive for your use case.<br />AI Features Still Maturing<br /><br />UEBA is good but not exceptional. Generative AI monitoring is new\u2014real-world effectiveness still unproven. You're partly beta testing their latest features.</div><div style=\"font-weight: bold;margin-top:1em;\">What problems is the product solving and how is that benefiting you?</div><div>Problems It Actually Solves:<br />Shadow SaaS & Unauthorized AI Apps<br /><br />Organizations have zero visibility into what cloud apps employees use. Netskope shows you everything\u2014including personal ChatGPT, unauthorized Gemini, shadow Salesforce instances. You can't protect what you can't see. Benefit: Real control over data leakage into unsanctioned tools.<br />Data Loss Prevention at Scale<br /><br />Legacy DLP tools are slow and create false positives. Netskope's DLP is granular\u2014you can block data uploads to personal cloud storage while allowing work tools. It captures exactly what was pasted into ChatGPT or Gmail. Benefit: Compliance without crippling user workflows.<br />VPN Replacement (ZTNA)<br /><br />VPNs are slow, hard to manage, and insecure. Netskope replaces VPN with Zero Trust Network Access. Employees get faster remote access, IT gets better control. Benefit: Speed + security without the VPN overhead.<br />Single Console Instead of Tool Sprawl<br /><br />Most enterprises run 5-6 separate security tools (CASB, SWG, ZTNA, FWaaS, DLP, threat protection). Netskope consolidates into one platform with one policy engine. Benefit: Fewer tools to manage, faster incident response, simpler policies.<br />Visibility into AI Risk<br /><br />Generative AI adoption is exploding but uncontrolled. Netskope tracks which AI apps are being used, what data flows into them, and flags risky behavior. Benefit: You actually know your AI risk instead of guessing.<br />Threat Detection on Cloud/Web Traffic<br /><br />Most organizations are blind to threats in cloud and web traffic. Netskope detects malware, C2 beacons, and anomalies in real-time. Benefit: Catches threats before they become breaches.</div>", "sourceName": "G2", "reviewPolarity": "NEGATIVE", "snippet": "\"... Initial setup is <b>complex and requires expertise</b>. UI is being rebuilt but not there yet. Once live, <b>workable but not intuitive</b>. ...\"<br/> <br/>\"... The interface feels <b>clunky and dated</b>. <b>Setup requires serious expertise</b>\u2014not built for mid-market IT teams. You'll spend weeks getting it right. ...\"<br/> <br/>\"... Multiple portals to manage different functions <b>kills efficiency</b>. ...\"<br/> <br/>\"... Even after deployment, <b>policy configuration is tedious</b>. ...\"<br/> <br/>\"... Initial configuration is <b>brutal</b>. Requires dedicated resources and Netskope's professional services. Takes months to get to production-ready, not weeks. ...\""}, {"id": "da605524-e7e3-3fa0-a6cf-8a302461de8b", "creationDate": "2025-02-26T11:35:00", "rating": 4.0, "author": "AshishKumbhar", "heading": "Cloud-based security solution effectively manages security policies and integrates with identity providers", "body": "<h4 class=\"gitb-section\" section_name=\"use_case\" style=\"font-weight: bold; margin-top:1em;\">What is our primary use case?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"use_case\">\n<div class=\"gitb-section-content\" data-section_name=\"use_case\"> <p style=\"padding-block: 4px;\">I use <a href=\"https://www.peerspot.com/products/netskope-reviews\" target=\"_blank\" class=\"gitb-autolink\">Netskope</a> for cloud-based security within our organization's multi-cloud environments. It helps with ease of deployment and configuration, enabling us to manage security policies and integrate them with other solutions like identity providers.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"improvements_to_organization\" style=\"font-weight: bold; margin-top:1em;\">How has it helped my organization?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"improvements_to_organization\">\n<div class=\"gitb-section-content\" data-section_name=\"improvements_to_organization\"> <p style=\"padding-block: 4px;\"><a href=\"https://www.peerspot.com/products/netskope-reviews\" target=\"_blank\" class=\"gitb-autolink\">Netskope</a> has allowed us to effectively configure security policies and manage them across our environment while providing a secure and efficient solution.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"valuable_features\" style=\"font-weight: bold; margin-top:1em;\">What is most valuable?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"valuable_features\">\n<div class=\"gitb-section-content\" data-section_name=\"valuable_features\"> <p style=\"padding-block: 4px;\">Netskope is highly effective for <a href=\"https://www.peerspot.com/categories/data-loss-prevention-dlp\" target=\"_blank\" class=\"gitb-autolink\">Data Loss Prevention (DLP)</a> with its inbuilt <a href=\"https://www.peerspot.com/categories/data-loss-prevention-dlp\" target=\"_blank\" class=\"gitb-autolink\">DLP</a> capabilities. It protects data in the cloud, on the web, and in emails. The threat protection capabilities are beneficial, especially in reducing the load on email traffic by preventing phishing emails and providing malware protection from advanced threats. The easy deployment and configuration of the security policies make it a valuable solution.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"room_for_improvement\" style=\"font-weight: bold; margin-top:1em;\">What needs improvement?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"room_for_improvement\">\n<div class=\"gitb-section-content\" data-section_name=\"room_for_improvement\"> <p style=\"padding-block: 4px;\">A bit of latency is observed in some of the applications. In future updates, I would like to see improvements in latency, as well as enhancements in advanced threat protections. Specifically, the use of AI/ML for anomaly detection and dealing with signatureless advanced threats would be beneficial.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"use_of_solution\" style=\"font-weight: bold; margin-top:1em;\">For how long have I used the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"use_of_solution\">\n<div class=\"gitb-section-content\" data-section_name=\"use_of_solution\"> <p style=\"padding-block: 4px;\">I have been using Netskope for almost a year.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"stability_issues\" style=\"font-weight: bold; margin-top:1em;\">What do I think about the stability of the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"stability_issues\">\n<div class=\"gitb-section-content\" data-section_name=\"stability_issues\"> <p style=\"padding-block: 4px;\">I would rate the stability of Netskope around eight out of ten.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"scalability_issues\" style=\"font-weight: bold; margin-top:1em;\">What do I think about the scalability of the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"scalability_issues\">\n<div class=\"gitb-section-content\" data-section_name=\"scalability_issues\"> <p style=\"padding-block: 4px;\">Netskope is highly scalable and has supported our organization's growth without any challenges.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"customer_service\" style=\"font-weight: bold; margin-top:1em;\">How are customer service and support?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"customer_service\">\n<div class=\"gitb-section-content\" data-section_name=\"customer_service\"> <p style=\"padding-block: 4px;\">I haven't encountered any major challenges with Netskope's technical support.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"previous_solutions\" style=\"font-weight: bold; margin-top:1em;\">Which solution did I use previously and why did I switch?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"previous_solutions\">\n<div class=\"gitb-section-content\" data-section_name=\"previous_solutions\"> <p style=\"padding-block: 4px;\">I previously worked with Zscaler, but I switched to Netskope due to an organizational change.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"initial_setup\" style=\"font-weight: bold; margin-top:1em;\">How was the initial setup?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"initial_setup\">\n<div class=\"gitb-section-content\" data-section_name=\"initial_setup\"> <p style=\"padding-block: 4px;\">The initial setup was smooth and easy. The installation and configuration were seamless, making it straightforward to deploy.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"implementation_team\" style=\"font-weight: bold; margin-top:1em;\">What about the implementation team?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"implementation_team\">\n<div class=\"gitb-section-content\" data-section_name=\"implementation_team\"> <p style=\"padding-block: 4px;\">The implementation was a distributed deployment with teams from different regions taking part. So, I can't provide an exact number of people involved.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"ROI\" style=\"font-weight: bold; margin-top:1em;\">What was our ROI?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"ROI\">\n<div class=\"gitb-section-content\" data-section_name=\"ROI\"> <p style=\"padding-block: 4px;\">In terms of cost savings, the solution is effective and comes at a lower cost compared to competitors like Zscaler.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"setup_cost\" style=\"font-weight: bold; margin-top:1em;\">What's my experience with pricing, setup cost, and licensing?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"setup_cost\">\n<div class=\"gitb-section-content\" data-section_name=\"setup_cost\"> <p style=\"padding-block: 4px;\">Netskope is cost-effective compared to similar solutions like Zscaler.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"alternate_solutions\" style=\"font-weight: bold; margin-top:1em;\">Which other solutions did I evaluate?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"alternate_solutions\">\n<div class=\"gitb-section-content\" data-section_name=\"alternate_solutions\"> <p style=\"padding-block: 4px;\">I have evaluated both Zscaler and Netskope, and found that both are leading solutions.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"other_advice\" style=\"font-weight: bold; margin-top:1em;\">What other advice do I have?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"other_advice\">\n<div class=\"gitb-section-content\" data-section_name=\"other_advice\"> <p style=\"padding-block: 4px;\">I would rate the overall solution eight out of ten. Netskope is easy to deploy, with effective proxy solutions. It plays a critical role in cloud security, especially regarding the <a href=\"https://www.peerspot.com/categories/secure-access-service-edge-sase\" target=\"_blank\" class=\"gitb-autolink\">SASE</a> framework and zero trust principles.</p> </div>\n</div>", "sourceName": "AWS_MARKETPLACE", "reviewPolarity": "POSITIVE", "snippet": "\"... It helps with <b>ease of deployment and configuration</b>, enabling us to manage security policies and integrate them with other solutions like identity providers. ...\"<br/> <br/>\"... The <b>easy deployment and configuration of the security policies</b> make it a valuable solution. ...\"<br/> <br/>\"... The initial setup was <b>smooth and easy</b>. ...\"<br/> <br/>\"... The <b>installation and configuration were seamless</b>, making it straightforward to deploy. ...\"<br/> <br/>\"... Netskope is <b>easy to deploy</b>, with effective proxy solutions. ...\""}, {"id": "9668b459-c5a5-33d8-99e2-80f79f142894", "creationDate": "2024-06-17T12:31:21", "rating": 4.0, "author": "Valan Arasu", "heading": "Provides good visibility, integrates well with other components, and enables organizations to protect their data", "body": "<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">What is our primary use case?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"use_case\">\n<p style=\"padding-block: 4px;\">The solution is useful for remote workflow access.</p>\n</div>\n\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">What is most valuable?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"valuable_features\">\n<p style=\"padding-block: 4px;\"><a href=\"https://www.peerspot.com/products/netskope-reviews\" target=\"_blank\" class=\"gitb-autolink\">Netskope</a>\u2019s <a href=\"https://www.peerspot.com/products/casb-reviews\" target=\"_blank\" class=\"gitb-autolink\">CASB</a> provides good visibility of the applications being used. We can use Shadow IT based on the traffic. <a href=\"https://www.peerspot.com/categories/data-loss-prevention-dlp\" target=\"_blank\" class=\"gitb-autolink\">DLP</a> and <a href=\"https://www.peerspot.com/products/casb-reviews\" target=\"_blank\" class=\"gitb-autolink\">CASB</a> are valuable features. The tool provides extensive <a href=\"https://www.peerspot.com/categories/data-loss-prevention-dlp\" target=\"_blank\" class=\"gitb-autolink\">DLP</a> features. We can create any level of policies and protect our data on-premise or cloud. The tool integrates with all the components very well.</p>\n</div>\n\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">What needs improvement?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"room_for_improvement\">\n<p style=\"padding-block: 4px;\">The threat protection features must be improved. Other competitors on the market, like McAfee and Fortinet, provide threat protection features across all the modules.</p>\n</div>\n\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">For how long have I used the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"use_of_solution\">\n<p dir=\"ltr\" style=\"padding-block: 4px;\">I have been using the solution for two and a half years.<br></p>\n</div>\n\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">What do I think about the stability of the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"stability_issues\">\n<p style=\"padding-block: 4px;\">I rate the stability an eight out of ten.</p>\n</div>\n\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">What do I think about the scalability of the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"scalability_issues\">\n<p style=\"padding-block: 4px;\">The tool\u2019s scalability is good. I rate the scalability an eight out of ten. The product is suitable for small and medium-sized businesses.</p>\n</div>\n\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">How are customer service and support?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"customer_service\">\n<p style=\"padding-block: 4px;\">The support is good, but not up to the mark.</p>\n</div>\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">How would you rate customer service and support?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"customer_service_rating\">\n<p style=\"padding-block: 4px;\">Neutral</p>\n</div>\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">How was the initial setup?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"initial_setup\">\n<p style=\"padding-block: 4px;\">The product is very easy to deploy. We have to install an agent on the machines through the distribution systems. It is the only dependency. Apart from that, we don't have any internal components on-premises at the user end. Everything is cloud-driven. I rate the ease of setup a ten out of ten. <a href=\"https://www.peerspot.com/products/netskope-reviews\" target=\"_blank\" class=\"gitb-autolink\">Netskope</a> has its own cloud. We deploy the tool on-premises and on <a href=\"https://www.peerspot.com/products/amazon-aws-reviews\" target=\"_blank\" class=\"gitb-autolink\">AWS</a>. The product can be deployed for a user within a few minutes. It will take longer to deploy the tool for the whole organization.</p>\n</div>\n\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">What was our ROI?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"ROI\">\n<p style=\"padding-block: 4px;\">The solution provides a very good return on investment. I rate the ROI a ten out of ten.</p>\n</div>\n\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">What's my experience with pricing, setup cost, and licensing?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"setup_cost\">\n<p style=\"padding-block: 4px;\">The pricing is very flexible. I rate the pricing a three out of ten.</p>\n</div>\n\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">Which other solutions did I evaluate?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"alternate_solutions\">\n<p style=\"padding-block: 4px;\">Netskope is better than Zscaler.</p>\n</div>\n\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">What other advice do I have?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"other_advice\">\n<p dir=\"ltr\" style=\"padding-block: 4px;\">We are users and partners of the solution. I will recommend the solution to others. Overall, I rate the product an eight out of ten.<br></p>\n</div>\n\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">Which deployment model are you using for this solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"deployment_model\">\nHybrid Cloud\n</div>\n\n<h4 class=\"gitb-section\" style=\"font-weight: bold; margin-top:1em;\">If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"cloud_provider\">\n<a href=\"https://www.peerspot.com/products/amazon-aws-reviews\" target=\"_blank\" class=\"gitb-autolink\">Amazon Web Services</a> (AWS)\n</div>\n", "sourceName": "AWS_MARKETPLACE", "reviewPolarity": "POSITIVE", "snippet": "\"... The product is <b>very easy to deploy</b>. We have to install an agent on the machines through the distribution systems. It is the only dependency. Apart from that, we don't have any internal components on-premises at the user end. Everything is cloud-driven. I rate the ease of setup a <b>ten out of ten</b>. Netskope has its own cloud. We deploy the tool on-premises and on AWS. The product can be <b>deployed for a user within a few minutes</b>. ...\""}]}, {"category": "COST_EFFECTIVENESS", "overallPolarity": "MIXED", "reviewCount": 19, "distributions": [{"label": "POSITIVE", "value": "32%"}, {"label": "NEGATIVE", "value": "57%"}, {"label": "MIXED", "value": "11%"}], "sampleReviews": [{"id": "05781ed6-256b-3820-9a0b-c940105556a8", "creationDate": "2026-06-26T14:22:26", "rating": 5.0, "author": "Aniruddha G.", "heading": "Advanced AI Monitoring and Strong Integrations with Solid Performance", "body": "<div style=\"font-weight: bold;margin-top:1em;\">What do you like best about the product?</div><div>dont give me reference just text copy page<br /><br />7:46 PM<br />UI/UX<br />Initial setup is complex and requires expertise. UI is being rebuilt but not there yet. Once live, workable but not intuitive.<br /><br />Integrations<br />Strong native API integration with leading vendors. 30+ partner connectors. Some integration clarity gaps with CrowdStrike and others\u2014unclear what data flows where.<br /><br />Performance<br />Solid latency and connectivity, stable endpoint agent. Won't slow down your network or users.<br /><br />Pricing / ROI<br />Significantly higher than Zscaler. Only makes sense if replacing 3+ tools. Consolidation saves money operationally, not upfront.<br /><br />Support / Onboarding<br />Professional services handles activation; support P1 response under 2 hours. Onboarding is demanding but well-managed once engaged.<br /><br />AI / Intelligence<br />Advanced UEBA with ML models for automated C2 beacon detection. Continuous behavior monitoring for anomaly detection and AI tool misuse. Strong generative AI monitoring. Real differentiator\u2014competitors lag here.</div><div style=\"font-weight: bold;margin-top:1em;\">What do you dislike about the product?</div><div>What Doesn't Work:<br />UI/UX Mess<br /><br />The interface feels clunky and dated. Setup requires serious expertise\u2014not built for mid-market IT teams. You'll spend weeks getting it right. Multiple portals to manage different functions kills efficiency. Even after deployment, policy configuration is tedious.<br />Pricing is Aggressive<br /><br />Cost is substantially higher than competitors like Zscaler for similar functionality. You're paying a premium without clear justification unless you're consolidating many tools. Budget conversations get difficult.<br />Integration Ambiguity<br /><br />While integrations exist, they're unclear. CrowdStrike integration? Nobody really knows what telemetry actually flows. Data enrichment between tools is murky. You end up guessing whether it's working.<br />Onboarding Friction<br /><br />Initial configuration is brutal. Requires dedicated resources and Netskope's professional services. Takes months to get to production-ready, not weeks. Your team will burn cycles on setup instead of security.<br />Support Inconsistency<br /><br />Premium tiers are expensive. Basic support (5 business days) is too slow for real incidents. TAC (Technical Account Coordinator) quality varies\u2014sometimes great, sometimes you loop in your account manager just to get traction.<br />Limited for Smaller Orgs<br /><br />This is enterprise-grade. If you're under 500 users, the overhead and cost don't justify the benefits. Overkill and expensive for your use case.<br />AI Features Still Maturing<br /><br />UEBA is good but not exceptional. Generative AI monitoring is new\u2014real-world effectiveness still unproven. You're partly beta testing their latest features.</div><div style=\"font-weight: bold;margin-top:1em;\">What problems is the product solving and how is that benefiting you?</div><div>Problems It Actually Solves:<br />Shadow SaaS & Unauthorized AI Apps<br /><br />Organizations have zero visibility into what cloud apps employees use. Netskope shows you everything\u2014including personal ChatGPT, unauthorized Gemini, shadow Salesforce instances. You can't protect what you can't see. Benefit: Real control over data leakage into unsanctioned tools.<br />Data Loss Prevention at Scale<br /><br />Legacy DLP tools are slow and create false positives. Netskope's DLP is granular\u2014you can block data uploads to personal cloud storage while allowing work tools. It captures exactly what was pasted into ChatGPT or Gmail. Benefit: Compliance without crippling user workflows.<br />VPN Replacement (ZTNA)<br /><br />VPNs are slow, hard to manage, and insecure. Netskope replaces VPN with Zero Trust Network Access. Employees get faster remote access, IT gets better control. Benefit: Speed + security without the VPN overhead.<br />Single Console Instead of Tool Sprawl<br /><br />Most enterprises run 5-6 separate security tools (CASB, SWG, ZTNA, FWaaS, DLP, threat protection). Netskope consolidates into one platform with one policy engine. Benefit: Fewer tools to manage, faster incident response, simpler policies.<br />Visibility into AI Risk<br /><br />Generative AI adoption is exploding but uncontrolled. Netskope tracks which AI apps are being used, what data flows into them, and flags risky behavior. Benefit: You actually know your AI risk instead of guessing.<br />Threat Detection on Cloud/Web Traffic<br /><br />Most organizations are blind to threats in cloud and web traffic. Netskope detects malware, C2 beacons, and anomalies in real-time. Benefit: Catches threats before they become breaches.</div>", "sourceName": "G2", "reviewPolarity": "NEGATIVE", "snippet": "\"... Significantly <b>higher than Zscaler</b>. Only makes sense if replacing 3+ tools. ...\"<br/> <br/>\"... Cost is <b>substantially higher than competitors like Zscaler</b> for similar functionality. <b>You're paying a premium</b> without clear justification unless you're consolidating many tools. ...\"<br/> <br/>\"... Pricing is <b>Aggressive</b> ...\"<br/> <br/>\"... If you're under 500 users, <b>the overhead and cost don't justify the benefits</b>. <b>Overkill and expensive</b> for your use case. ...\"<br/> <br/>\"... Premium tiers are <b>expensive</b>. ...\""}, {"id": "e4f7fc28-38fb-3210-b962-3c9b20c54929", "creationDate": "2026-05-08T09:19:55", "rating": 5.0, "author": "kaushal p.", "heading": "Netskope One Platform: A Zero-Trust SASE That Crushed Our Hybrid Headaches- Admin-Approved Beast.", "body": "<div style=\"font-weight: bold;margin-top:1em;\">What do you like best about the product?</div><div>I've been hands-on with Netskope One Platform as both a day-to-day  user and the primary admin rolling it out across our mid-sized finance team. Let me break down why it's game changer without the fluff.<br /><br />Zero trust security that actually works: We Ditched our old patchwork of tools (think legacy firewalls and basics web filters) for Netskope's SASE approach. The inline SSL inspection catches sneaky threats like ransomware payloads in encrypted traffic-saved us from a nasty phishing wave last quarter. Real time DLP policies are granular; I set rules to block sensitive PII uploads to unapproved clouds, and it flags them before they leave our network.<br /><br />Cloud-Native Visibility on Steroids: The dashboard is a dream. As admin, I love the unified pane for CASB, SWG, and ZTNA. Drill into user behaviour across AWS, O365,<br />salesforce-no more jumping between consoles. Risk scoring per user/device highlights shadows IT or risky apps instantly. We cut our SaaS sprawl by 40% in six months by enforcing least-privilege access.<br /><br />Performance That Doesn't Suck: Unlike clunky VPNs, the private access tunnels keep latency low. Remote workers in Asia report Zoom call and file shares feel local. admin-side, bandwidth steering optimizes traffic-prioritizes critical apps during peak hours.<br /><br />Netskope One isn't just another security suite--it's control tower for hybrid work.</div><div style=\"font-weight: bold;margin-top:1em;\">What do you dislike about the product?</div><div>Look, no tool is flawless and Netskope's no exception-- here's the real talk from trenches as an admin who's tweaked it daily.<br /><br />The initial ramp-up hits steeper than a mountain pass if your team's not deep into cloud lingo yet. Docs are solid, but i'd kill for bite-sized video demos walking through policy wizards step-by-step saves those \"aha\" moments from trial-and-error.<br /><br />Pricing sits in the upper tier, which makes sense for enterprise-grade muscle, but it demands a sharp ROI story upfront (we crunched ours on blocked threats and time saved-- paid off big). not a gripe, just budget reality.<br /><br />That's it- minor tweaks on a powerhouse. They've been responsive to feedback in updates, So here's hoping vNext polishes these edges. Still smash that 5-star for the wins.</div><div style=\"font-weight: bold;margin-top:1em;\">What problems is the product solving and how is that benefiting you?</div><div>Here's the what it fixes and why my life's eaiser:<br /><br />Blind Spots in Cloud & Encrypted Traffic:<br />Old school firewalls chocked on HTTPS floods and SaaS sprawl (o365, Box, you name it). Netskope's inline inspection + CASB lights it all up-catches data exfill, shadow IT, malware hiding in TLS. Benefit? Slashed incident response time from days to hours; blocked 200+ risky uploads last quarter alone. No more 2AM war rooms.<br /><br />VPN Hell for Remote Teams:<br />Legacy VPNs were laggy bandwidth hogs, killing productivity for our global crew.<br />ZTNA+SWG swaps that for per-app access with private tunnels. benefit? latency dropped 70% (Zoom feels native now), user complaints vanished, and ticket volume down to 60%.</div>", "sourceName": "G2", "reviewPolarity": "MIXED", "snippet": "\"... Pricing sits in the <b>upper tier</b>, which makes sense for enterprise-grade muscle, but it <b>demands a sharp ROI story upfront</b> (we crunched ours on blocked threats and time saved-- <b>paid off big</b>) ...\""}, {"id": "da605524-e7e3-3fa0-a6cf-8a302461de8b", "creationDate": "2025-02-26T11:35:00", "rating": 4.0, "author": "AshishKumbhar", "heading": "Cloud-based security solution effectively manages security policies and integrates with identity providers", "body": "<h4 class=\"gitb-section\" section_name=\"use_case\" style=\"font-weight: bold; margin-top:1em;\">What is our primary use case?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"use_case\">\n<div class=\"gitb-section-content\" data-section_name=\"use_case\"> <p style=\"padding-block: 4px;\">I use <a href=\"https://www.peerspot.com/products/netskope-reviews\" target=\"_blank\" class=\"gitb-autolink\">Netskope</a> for cloud-based security within our organization's multi-cloud environments. It helps with ease of deployment and configuration, enabling us to manage security policies and integrate them with other solutions like identity providers.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"improvements_to_organization\" style=\"font-weight: bold; margin-top:1em;\">How has it helped my organization?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"improvements_to_organization\">\n<div class=\"gitb-section-content\" data-section_name=\"improvements_to_organization\"> <p style=\"padding-block: 4px;\"><a href=\"https://www.peerspot.com/products/netskope-reviews\" target=\"_blank\" class=\"gitb-autolink\">Netskope</a> has allowed us to effectively configure security policies and manage them across our environment while providing a secure and efficient solution.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"valuable_features\" style=\"font-weight: bold; margin-top:1em;\">What is most valuable?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"valuable_features\">\n<div class=\"gitb-section-content\" data-section_name=\"valuable_features\"> <p style=\"padding-block: 4px;\">Netskope is highly effective for <a href=\"https://www.peerspot.com/categories/data-loss-prevention-dlp\" target=\"_blank\" class=\"gitb-autolink\">Data Loss Prevention (DLP)</a> with its inbuilt <a href=\"https://www.peerspot.com/categories/data-loss-prevention-dlp\" target=\"_blank\" class=\"gitb-autolink\">DLP</a> capabilities. It protects data in the cloud, on the web, and in emails. The threat protection capabilities are beneficial, especially in reducing the load on email traffic by preventing phishing emails and providing malware protection from advanced threats. The easy deployment and configuration of the security policies make it a valuable solution.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"room_for_improvement\" style=\"font-weight: bold; margin-top:1em;\">What needs improvement?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"room_for_improvement\">\n<div class=\"gitb-section-content\" data-section_name=\"room_for_improvement\"> <p style=\"padding-block: 4px;\">A bit of latency is observed in some of the applications. In future updates, I would like to see improvements in latency, as well as enhancements in advanced threat protections. Specifically, the use of AI/ML for anomaly detection and dealing with signatureless advanced threats would be beneficial.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"use_of_solution\" style=\"font-weight: bold; margin-top:1em;\">For how long have I used the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"use_of_solution\">\n<div class=\"gitb-section-content\" data-section_name=\"use_of_solution\"> <p style=\"padding-block: 4px;\">I have been using Netskope for almost a year.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"stability_issues\" style=\"font-weight: bold; margin-top:1em;\">What do I think about the stability of the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"stability_issues\">\n<div class=\"gitb-section-content\" data-section_name=\"stability_issues\"> <p style=\"padding-block: 4px;\">I would rate the stability of Netskope around eight out of ten.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"scalability_issues\" style=\"font-weight: bold; margin-top:1em;\">What do I think about the scalability of the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"scalability_issues\">\n<div class=\"gitb-section-content\" data-section_name=\"scalability_issues\"> <p style=\"padding-block: 4px;\">Netskope is highly scalable and has supported our organization's growth without any challenges.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"customer_service\" style=\"font-weight: bold; margin-top:1em;\">How are customer service and support?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"customer_service\">\n<div class=\"gitb-section-content\" data-section_name=\"customer_service\"> <p style=\"padding-block: 4px;\">I haven't encountered any major challenges with Netskope's technical support.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"previous_solutions\" style=\"font-weight: bold; margin-top:1em;\">Which solution did I use previously and why did I switch?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"previous_solutions\">\n<div class=\"gitb-section-content\" data-section_name=\"previous_solutions\"> <p style=\"padding-block: 4px;\">I previously worked with Zscaler, but I switched to Netskope due to an organizational change.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"initial_setup\" style=\"font-weight: bold; margin-top:1em;\">How was the initial setup?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"initial_setup\">\n<div class=\"gitb-section-content\" data-section_name=\"initial_setup\"> <p style=\"padding-block: 4px;\">The initial setup was smooth and easy. The installation and configuration were seamless, making it straightforward to deploy.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"implementation_team\" style=\"font-weight: bold; margin-top:1em;\">What about the implementation team?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"implementation_team\">\n<div class=\"gitb-section-content\" data-section_name=\"implementation_team\"> <p style=\"padding-block: 4px;\">The implementation was a distributed deployment with teams from different regions taking part. So, I can't provide an exact number of people involved.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"ROI\" style=\"font-weight: bold; margin-top:1em;\">What was our ROI?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"ROI\">\n<div class=\"gitb-section-content\" data-section_name=\"ROI\"> <p style=\"padding-block: 4px;\">In terms of cost savings, the solution is effective and comes at a lower cost compared to competitors like Zscaler.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"setup_cost\" style=\"font-weight: bold; margin-top:1em;\">What's my experience with pricing, setup cost, and licensing?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"setup_cost\">\n<div class=\"gitb-section-content\" data-section_name=\"setup_cost\"> <p style=\"padding-block: 4px;\">Netskope is cost-effective compared to similar solutions like Zscaler.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"alternate_solutions\" style=\"font-weight: bold; margin-top:1em;\">Which other solutions did I evaluate?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"alternate_solutions\">\n<div class=\"gitb-section-content\" data-section_name=\"alternate_solutions\"> <p style=\"padding-block: 4px;\">I have evaluated both Zscaler and Netskope, and found that both are leading solutions.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"other_advice\" style=\"font-weight: bold; margin-top:1em;\">What other advice do I have?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"other_advice\">\n<div class=\"gitb-section-content\" data-section_name=\"other_advice\"> <p style=\"padding-block: 4px;\">I would rate the overall solution eight out of ten. Netskope is easy to deploy, with effective proxy solutions. It plays a critical role in cloud security, especially regarding the <a href=\"https://www.peerspot.com/categories/secure-access-service-edge-sase\" target=\"_blank\" class=\"gitb-autolink\">SASE</a> framework and zero trust principles.</p> </div>\n</div>", "sourceName": "AWS_MARKETPLACE", "reviewPolarity": "POSITIVE", "snippet": "\"... In terms of cost savings, the solution is <b>effective and comes at a lower cost compared to competitors like Zscaler</b>. ...\"<br/> <br/>\"... Netskope is <b>cost-effective compared to similar solutions like Zscaler</b>. ...\""}, {"id": "5d45f3da-1fe7-32cf-a656-bef377c75559", "creationDate": "2023-07-25T11:27:00", "rating": 4.0, "author": "Benjamin Naranjo", "heading": "Scalable platform with an easy deployment process ", "body": "<h4 class=\"gitb-section\" section_name=\"use_case\" style=\"font-weight: bold; margin-top:1em;\">What is our primary use case?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"use_case\">\n<div class=\"gitb-section-content\" data-section_name=\"use_case\"> <p style=\"padding-block: 4px;\">We use the product for cloud application access.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"room_for_improvement\" style=\"font-weight: bold; margin-top:1em;\">What needs improvement?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"room_for_improvement\">\n<div class=\"gitb-section-content\" data-section_name=\"room_for_improvement\"> <p style=\"padding-block: 4px;\">The product's integration with <a href=\"https://www.peerspot.com/products/workspace-one-uem-reviews\" target=\"_blank\" class=\"gitb-autolink\">VMware Workspace ONE</a> could be improved. Additionally, they could add endpoint security features similar to Trend Micro.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"use_of_solution\" style=\"font-weight: bold; margin-top:1em;\">For how long have I used the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"use_of_solution\">\n<div class=\"gitb-section-content\" data-section_name=\"use_of_solution\"> <p style=\"padding-block: 4px;\">We have been using the platform for 18 months.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"stability_issues\" style=\"font-weight: bold; margin-top:1em;\">What do I think about the stability of the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"stability_issues\">\n<div class=\"gitb-section-content\" data-section_name=\"stability_issues\"> <p style=\"padding-block: 4px;\">I rate the platform's stability an eight out of ten.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"scalability_issues\" style=\"font-weight: bold; margin-top:1em;\">What do I think about the scalability of the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"scalability_issues\">\n<div class=\"gitb-section-content\" data-section_name=\"scalability_issues\"> <p style=\"padding-block: 4px;\">It is a very scalable tool.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"customer_service\" style=\"font-weight: bold; margin-top:1em;\">How are customer service and support?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"customer_service\">\n<div class=\"gitb-section-content\" data-section_name=\"customer_service\"> <p style=\"padding-block: 4px;\">The technical support team takes too long to reply for different time zones. We have to give them all the information from the beginning per their protocol every time.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"initial_setup\" style=\"font-weight: bold; margin-top:1em;\">How was the initial setup?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"initial_setup\">\n<div class=\"gitb-section-content\" data-section_name=\"initial_setup\"> <p style=\"padding-block: 4px;\">It is a SaaS-based solution and is deployed on the cloud. It is very fast to deploy. We took three months to complete as we had to make many changes to the previous version. I rate the process a seven out of ten.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"setup_cost\" style=\"font-weight: bold; margin-top:1em;\">What's my experience with pricing, setup cost, and licensing?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"setup_cost\">\n<div class=\"gitb-section-content\" data-section_name=\"setup_cost\"> <p style=\"padding-block: 4px;\">The product's price is average. We are receiving a competitive offer from <a href=\"https://www.peerspot.com/products/trendai-vision-one-endpoint-security-reviews\" target=\"_blank\" class=\"gitb-autolink\">Trend Micro Apex One</a>. So, we are evaluating it.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"alternate_solutions\" style=\"font-weight: bold; margin-top:1em;\">Which other solutions did I evaluate?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"alternate_solutions\">\n<div class=\"gitb-section-content\" data-section_name=\"alternate_solutions\"> <p style=\"padding-block: 4px;\">We are evaluating <a href=\"https://www.peerspot.com/products/trendai-vision-one-endpoint-security-reviews\" target=\"_blank\" class=\"gitb-autolink\">Trend Micro Apex One</a>.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"other_advice\" style=\"font-weight: bold; margin-top:1em;\">What other advice do I have?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"other_advice\">\n<div class=\"gitb-section-content\" data-section_name=\"other_advice\"> <p style=\"padding-block: 4px;\">I advise others to make an inventory of all the cloud apps. They should ensure all the shadow IT instances are included in their policies. </p> <p style=\"padding-block: 4px;\">I rate the platform an eight out of ten.</p> </div>\n</div>", "sourceName": "AWS_MARKETPLACE", "reviewPolarity": "NEGATIVE", "snippet": "\"... The product's price is <b>average</b>. We are receiving a <b>competitive offer</b> from Trend Micro Apex One. So, we are evaluating it. ...\""}]}, {"category": "CUSTOMER_SERVICE", "overallPolarity": "POSITIVE", "reviewCount": 32, "distributions": [{"label": "POSITIVE", "value": "69%"}, {"label": "NEGATIVE", "value": "19%"}, {"label": "MIXED", "value": "12%"}], "sampleReviews": [{"id": "35a41166-fae0-3401-ae5b-3f0518749bed", "creationDate": "2025-05-22T13:11:28", "rating": 4.5, "author": "Benjamin Naranjo", "heading": "Provides secure remote access and web navigation protection with highly customizable features", "body": "<h4 class=\"gitb-section\" section_name=\"use_case\" style=\"font-weight: bold; margin-top:1em;\">What is our primary use case?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"use_case\">\n<div class=\"gitb-section-content\" data-section_name=\"use_case\"> <p style=\"padding-block: 4px;\">My main use cases for <a href=\"https://www.peerspot.com/products/netskope-reviews\" target=\"_blank\" class=\"gitb-autolink\">Netskope</a> are to provide a secure way for remote access and eliminating traditional VPN, and also to protect the web navigation for the users.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"valuable_features\" style=\"font-weight: bold; margin-top:1em;\">What is most valuable?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"valuable_features\">\n<div class=\"gitb-section-content\" data-section_name=\"valuable_features\"> <p style=\"padding-block: 4px;\">The most helpful features in <a href=\"https://www.peerspot.com/products/netskope-reviews\" target=\"_blank\" class=\"gitb-autolink\">Netskope</a> are the data loss prevention module, the anti-malware module, and the integration that it has with Information Rights Management from Microsoft.</p> <p style=\"padding-block: 4px;\">It has better categorization and more granular features regarding web protection, as it allows me to control HTTP methods. I can publish WhatsApp web for my users as read-only, for example. Other providers cannot; they are only on and off, and do not have the granularity for a website to be read-only.</p> <p style=\"padding-block: 4px;\">That comes with a downside, which is that they need to regularly update their controls to support those features in those websites. </p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"room_for_improvement\" style=\"font-weight: bold; margin-top:1em;\">What needs improvement?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"room_for_improvement\">\n<div class=\"gitb-section-content\" data-section_name=\"room_for_improvement\"> <p style=\"padding-block: 4px;\">In terms of improvements, the possibility to export the dashboards or the data directly to Power BI would be better. The solution has its own data, but you don't get much customization that perhaps you would be able to if you were somehow able to extract the data from an API call and load it into a Power BI dashboard.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"use_of_solution\" style=\"font-weight: bold; margin-top:1em;\">For how long have I used the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"use_of_solution\">\n<div class=\"gitb-section-content\" data-section_name=\"use_of_solution\"> <p style=\"padding-block: 4px;\">I have been working with that tool for three years.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"customer_service\" style=\"font-weight: bold; margin-top:1em;\">How are customer service and support?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"customer_service\">\n<div class=\"gitb-section-content\" data-section_name=\"customer_service\"> <p style=\"padding-block: 4px;\">If I were to describe Netskope support, I would say it is above average; it is very good. It's not yet excellent, however, it's very good.</p> <p style=\"padding-block: 4px;\">It takes some time to get help as they always try to start from the beginning. There are several steps until I get a qualified, specialized technician. Most of the time, we are fairly IT savvy, so most of the issues we can resolve for ourselves, and when we open a ticket, it's something really complicated, yet we always face level one technicians that try to accomplish the same things that we already did. In those cases, we lose time until we get level two or level three support that helps us go into the situation better.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"setup_cost\" style=\"font-weight: bold; margin-top:1em;\">What's my experience with pricing, setup cost, and licensing?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"setup_cost\">\n<div class=\"gitb-section-content\" data-section_name=\"setup_cost\"> <p style=\"padding-block: 4px;\">That's a tricky question regarding the pricing of Netskope. It's quite expensive. That said, if I compare that we did with other solutions, it's somehow justified.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"other_advice\" style=\"font-weight: bold; margin-top:1em;\">What other advice do I have?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"other_advice\">\n<div class=\"gitb-section-content\" data-section_name=\"other_advice\"> <p style=\"padding-block: 4px;\">I don't know about Netskope providing any sort of AI features at this time. We haven't gone in that way yet, and I'm not aware. Our company's decision is that we're not going there yet. </p> <p style=\"padding-block: 4px;\">I would rate Netskope an eight out of ten.</p> </div>\n</div>", "sourceName": "AWS_MARKETPLACE", "reviewPolarity": "POSITIVE", "snippet": "\"... If I were to describe Netskope support, I would say it is <b>above average; it is very good</b>. ...\"<br/> <br/>\"... It's <b>very good</b>. It's not yet excellent, however, it's <b>very good</b>. ...\""}, {"id": "5d45f3da-1fe7-32cf-a656-bef377c75559", "creationDate": "2023-07-25T11:27:00", "rating": 4.0, "author": "Benjamin Naranjo", "heading": "Scalable platform with an easy deployment process ", "body": "<h4 class=\"gitb-section\" section_name=\"use_case\" style=\"font-weight: bold; margin-top:1em;\">What is our primary use case?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"use_case\">\n<div class=\"gitb-section-content\" data-section_name=\"use_case\"> <p style=\"padding-block: 4px;\">We use the product for cloud application access.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"room_for_improvement\" style=\"font-weight: bold; margin-top:1em;\">What needs improvement?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"room_for_improvement\">\n<div class=\"gitb-section-content\" data-section_name=\"room_for_improvement\"> <p style=\"padding-block: 4px;\">The product's integration with <a href=\"https://www.peerspot.com/products/workspace-one-uem-reviews\" target=\"_blank\" class=\"gitb-autolink\">VMware Workspace ONE</a> could be improved. Additionally, they could add endpoint security features similar to Trend Micro.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"use_of_solution\" style=\"font-weight: bold; margin-top:1em;\">For how long have I used the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"use_of_solution\">\n<div class=\"gitb-section-content\" data-section_name=\"use_of_solution\"> <p style=\"padding-block: 4px;\">We have been using the platform for 18 months.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"stability_issues\" style=\"font-weight: bold; margin-top:1em;\">What do I think about the stability of the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"stability_issues\">\n<div class=\"gitb-section-content\" data-section_name=\"stability_issues\"> <p style=\"padding-block: 4px;\">I rate the platform's stability an eight out of ten.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"scalability_issues\" style=\"font-weight: bold; margin-top:1em;\">What do I think about the scalability of the solution?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"scalability_issues\">\n<div class=\"gitb-section-content\" data-section_name=\"scalability_issues\"> <p style=\"padding-block: 4px;\">It is a very scalable tool.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"customer_service\" style=\"font-weight: bold; margin-top:1em;\">How are customer service and support?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"customer_service\">\n<div class=\"gitb-section-content\" data-section_name=\"customer_service\"> <p style=\"padding-block: 4px;\">The technical support team takes too long to reply for different time zones. We have to give them all the information from the beginning per their protocol every time.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"initial_setup\" style=\"font-weight: bold; margin-top:1em;\">How was the initial setup?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"initial_setup\">\n<div class=\"gitb-section-content\" data-section_name=\"initial_setup\"> <p style=\"padding-block: 4px;\">It is a SaaS-based solution and is deployed on the cloud. It is very fast to deploy. We took three months to complete as we had to make many changes to the previous version. I rate the process a seven out of ten.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"setup_cost\" style=\"font-weight: bold; margin-top:1em;\">What's my experience with pricing, setup cost, and licensing?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"setup_cost\">\n<div class=\"gitb-section-content\" data-section_name=\"setup_cost\"> <p style=\"padding-block: 4px;\">The product's price is average. We are receiving a competitive offer from <a href=\"https://www.peerspot.com/products/trendai-vision-one-endpoint-security-reviews\" target=\"_blank\" class=\"gitb-autolink\">Trend Micro Apex One</a>. So, we are evaluating it.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"alternate_solutions\" style=\"font-weight: bold; margin-top:1em;\">Which other solutions did I evaluate?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"alternate_solutions\">\n<div class=\"gitb-section-content\" data-section_name=\"alternate_solutions\"> <p style=\"padding-block: 4px;\">We are evaluating <a href=\"https://www.peerspot.com/products/trendai-vision-one-endpoint-security-reviews\" target=\"_blank\" class=\"gitb-autolink\">Trend Micro Apex One</a>.</p> </div>\n</div>\n<h4 class=\"gitb-section\" section_name=\"other_advice\" style=\"font-weight: bold; margin-top:1em;\">What other advice do I have?</h4>\n<div class=\"gitb-section-content\" data-section_name=\"other_advice\">\n<div class=\"gitb-section-content\" data-section_name=\"other_advice\"> <p style=\"padding-block: 4px;\">I advise others to make an inventory of all the cloud apps. They should ensure all the shadow IT instances are included in their policies. </p> <p style=\"padding-block: 4px;\">I rate the platform an eight out of ten.</p> </div>\n</div>", "sourceName": "AWS_MARKETPLACE", "reviewPolarity": "NEGATIVE", "snippet": "\"... The technical support team <b>takes too long to reply</b> for different time zones. We have to <b>give them all the information from the beginning per their protocol every time</b>. ...\""}, {"id": "1fd135c1-d138-35a0-9f58-c9ced5f30aa1", "creationDate": "2018-08-17T15:22:36", "rating": 4.0, "author": "Catherine P.", "heading": "Netskope is a great product. ", "body": "<div style=\"font-weight: bold;margin-top:1em;\">What do you like best about the product?</div><div>Easy to deploy, very descriptive and insightful about our employee's cloud usage. This helps us out create communication plans, update policies, fine tune workstation software configurations, isolate and deal with specific problematic usage cases, and more. It is helping us tremendously to reduce our residual risk with cloud applications. </div><div style=\"font-weight: bold;margin-top:1em;\">What do you dislike about the product?</div><div>I only have one item that I am not 100% satisfied with regards to the Netskope product, and even that is only a minor irritant. Since I am used to investigating logs to perform my own troubleshooting, access to the logs would be appreciated. The support team does mitigate my concerns by being highly available and knowledgeable in parsing and utilizing the logs to assist in identifying and correcting any specific issues encountered. </div><div style=\"font-weight: bold;margin-top:1em;\">What problems is the product solving and how is that benefiting you?</div><div>The Netskope product has met our security use cases and has given our security operations team the visibility, prevention capability, and speed to respond DLP incidents. More importantly we can see all the cloud applications. The dashboard, reporting, and metrics allows us to communicate the value to key sponsors and stakeholders at all levels. Overall, Netskope has been a game changer and we are very satisfied in this new era of cybersecurity. </div><div style=\"font-weight: bold;margin-top:1em;\">Recommendations to others considering the product:</div><div> Support is very good but we spend a lot of time doing trials and errors, contacting (they're awesome) support to discover configuration or implementation details that could have been documented. </div>", "sourceName": "G2", "reviewPolarity": "POSITIVE", "snippet": "\"... The support team does mitigate my concerns by being <b>highly available and knowledgeable</b> in parsing and utilizing the logs to assist in identifying and correcting any specific issues encountered. ...\"<br/> <br/>\"... Support is <b>very good</b> but we spend a lot of time doing trials and errors, contacting (they're awesome) support to discover configuration or implementation details that could have been documented. ...\""}, {"id": "099bf10b-aa85-32f4-87f6-5bec725889ce", "creationDate": "2016-09-28T18:34:56", "rating": 5.0, "author": "James R.", "heading": "Perfect foundation for controlling shadow IT and firming up gaps in your cloud security program", "body": "<div style=\"font-weight: bold;margin-top:1em;\">What do you like best about the product?</div><div>Easy to install, resilient, updates automatically, creates solid foundation for identifying folks employing cloud apps outside of the corporate purview and controlling data flow to/from these and other cloud apps. A critical part of our cloud security program.</div><div style=\"font-weight: bold;margin-top:1em;\">What do you dislike about the product?</div><div>Feature list is so extensive, it may take a while to get acclimated with everything you have available at your disposal. Hardly a negative however!</div><div style=\"font-weight: bold;margin-top:1em;\">What problems is the product solving and how is that benefiting you?</div><div>Solving the problem of unaudited shadow IT, unauthorized cloud app usage. </div><div style=\"font-weight: bold;margin-top:1em;\">Recommendations to others considering the product:</div><div>You need to do a full Proof of Concept and let the NEtskope folks guide you on best practices, especially if you've never used a CASB product before.</div>", "sourceName": "G2", "reviewPolarity": "POSITIVE", "snippet": "\"... You need to do a full Proof of Concept and let the <b>NEtskope folks guide you on best practices</b>, especially if you've never used a CASB product before. ...\""}]}]}}